California Emergency Management Agency

  

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Statewide Operations Division --> Recovery --> Individual Assistance --> Recovery Process-Sequence of Delivery Print Bookmark and Share

The Recovery Process - Sequence of Delivery



Emergency Assistance
Voluntary Agencies, such as your local American Red Cross or the Salvation Army, are often times ready to step in and help take care of your immediate needs. These organizations may be able to assist you with emergency housing, in the form of shelters or hotel vouchers, food, or clothing during any significant emergency. To inquire about assistance in your area, please contact your local voluntary agencies.

Insurance
Contact your insurance company to report your loss. Ask your insurance agent or company representative to help you with your claim, and don't be afraid to ask questions. The California Department of Insurance can assist you with your insurance issues by calling 1-800-927-HELP (4357) or by visiting their website.

Federal Assistance Programs
The Governor may determine, after consulting with local government officials that recovery appears to be beyond the combined resources of both the state and local goverments and can request federal assistance by seeking a Presidential Declaration.

State Supplemental Grant Program (SSGP)
The SSGP is administered by the California Department of Social Services (CDSS) and provides grant funds to assist people who have suffered damage in a disaster area declared by the President and when the federal assistance to Individuals and Household Program (IHP) is implemented. There is no separate application process, as FEMA will refer applications to CDSS when the maximum assistance from FEMA's IHP has been reached. As with the FEMA IHP, SSGP cannot duplicate assistance from any governmental agency or personal insurance.

Unmet Needs
Once a disaster survivor has exhausted all other assistance programs, voluntary agencies may implement programs to assist people with necessary remaining unmet needs. Local Long Term Recovery Committees may be formed within a disasater area to address the needs of the community and coordinate resources for recovery from a disasater. Additionally, Voluntary Organizations Active in Disasters (VOADS) may be able to assist individuals and families with their recovery efforts. Please contact your Northern or Southern VOAD group for further information.